/ Our work

Fifteen systems we have delivered.

Two Orchyn products and thirteen client engagements. Each one sets out the operation as we found it, what we changed before any model was involved, where authority stays with a named person and what the approach cannot do.

Clients are anonymised at their request. You will not find a company name on the engagement pages. The operation, the workflow, the controls and the outcome are as delivered. Where a figure is commercially sensitive we say so and show a representative value rather than a precise one.

Client engagements

Thirteen operations, rebuilt.

Anonymised at the client's request. Each one shows the workflow before, the redesign and the honest limits of the approach.

01Food production·Invoice operations

Supplier invoices that match the delivery actually received

Invoice matching in a chilled operation, where a delivery can be partly rejected on temperature or quality and the invoice still arrives in full.

Read the engagement
02Wholesale distribution·Order desk

One queue for orders arriving across three channels

An order desk taking 60 to 90 messages a day by email, phone and messaging app, where a substitution changes allergen, pack size and margin at once.

Read the engagement
03Contract catering·Tender and proposal

Proposals built from approved facts, not from memory

A bid process where winning material sits across old documents and individual folders. The risk is a confident claim nobody can substantiate.

Read the engagement
04Craft bakery·Production planning

Tomorrow's production plan, visible before the afternoon

Planning across standing orders, ad hoc trade orders and seasonal demand, where the constraint is late visibility rather than poor judgement.

Read the engagement
05Drinks production·Supplier assurance

Knowing which certificate expired before a retailer asks

Supplier evidence across more than forty suppliers, where the documents exist but their status and ownership are not visible enough to depend on.

Read the engagement
06Logistics·Transport exceptions

A delivery finished on the road but still open in the office

Proof of delivery and exception handling across 35 to 55 consignments a day, where the office view lags the road by hours.

Read the engagement
07Construction fit out·Change control

Turning a verbal site instruction into a priced variation

Change control across six to ten concurrent projects, where the commercial record is created after the work has already started.

Read the engagement
08Property management·Maintenance triage

Triage that escalates danger and deduplicates the rest

Maintenance reports across roughly 480 units, where the hard requirement is never delaying a gas, fire, flood or safeguarding report.

Read the engagement
09Creative agency·Client delivery

Knowing what the client actually approved

Brief and feedback handling across 20 to 30 concurrent projects, where approval status is disputed because it lives in scattered threads.

Read the engagement
10Training provider·Learner onboarding

Which learners are genuinely ready to start

Enrolment evidence for around 450 learners a year, where funding and quality rules stay with qualified staff and the system only shows gaps.

Read the engagement
11Hospitality·Guest enquiry

Faster answers without an automated guest experience

Enquiry handling across rooms, restaurant and events, where the constraint is that the guest must never feel processed.

Read the engagement
12Private healthcare·Clinic administration

Administrative load lifted without touching clinical judgement

Referral and administrative handling in a physiotherapy practice, with a hard line between administrative work and anything clinical.

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13Packaging manufacture·Quality deviation

Seeing a recurring defect before the customer does

Deviation and corrective action handling in printed packaging, where recurring issues stay invisible until they become a customer complaint.

Read the engagement
Your operation is not on this list

That is the point of a discovery.

Every build is bespoke to one operation. These fifteen show the method rather than a catalogue. If the shape of your problem looks familiar, the conversation starts with your process, not with ours.